Terms & Conditions
By purchasing your order from Alghanim International Food Company (“we”), you acknowledge and agree to the below terms and conditions:
- You are not entitled to modify, cancel, exchange or refund your order; however, we can cancel your order (in whole or in part) in case it is not available at the selected store. In this case, you will be refunded with the order value (in whole or in part) within seven (7) working days in accordance with the applicable terms and conditions of the bank.
- We take payment from your credit or debit card (the “Card”) at the time we receive your order, after checking your Card details. In the event that we are unable to fulfill your order, we will inform you as soon as possible and a full refund will be given where you have already paid for the order.
- To ensure that your Card is not being used without your consent, if you select your Card as your favored payment method, we will direct you to the card payment gateway where you will be asked to enter your Card details (e.g. card number, expiration date, & pin code). We may validate your name, address, and other Personal Data (as defined hereinafter) provided by you during the order process against appropriate third-party databases. All information provided by you will be treated securely and strictly in accordance with the applicable law in the Kingdom of Saudi Arabia.
- The respective payment gateway service provider and /or the issuer bank of the Card shall have the full responsibility to verify your Card information and to rightfully authorize the transaction of deducting payments from the Card. We are not liable for any losses or damages occurring out of fraudulent transactions happening due to attacks or breaches on any payment gateway, attacks or breaches on issuer banks, or due to your Card details, PIN verification details, password verification details or any other details authorizing purchase on the payment gateway being acquired by persons of malicious intent or persons who may not be the rightful owners of the Card.
- You explicitly grant us, and any of our affiliates and subsidiaries, or any entities part of Alghanim Industries group of companies, the right to collect, store, retain, review, use, process internally or with third parties and transfer to their third parties service providers, any personal data that you submit (the “Personal Data”) for all Alghanim Industries business purposes, including without limitation marketing to you, answering your queries, running data analysis, order fulfillment and other customer service provided to you and for administrative purposes and for accounting, tax and audit requirements. You certify that you submitted your Personal Data voluntarily and that such Personal Data is true, accurate, complete and up to date.
- We make no representation or warranties about the accuracy, completeness, timeliness, reliability or non-infringement of any content on this website and we are not liable for any damages or harm attributable to this website.
- In no event shall we be liable to you or to any third party for any direct, incidental, indirect, special or consequential damages whatsoever (including, but not limited to, loss of profits, business interruption, loss of programs on your information system) arising out of or related to: (i) your use of or reliance on this website or any information, hyperlinks or content contained therein; (ii) your provision of information, personal or otherwise to us; (iii) any default, delays, omissions, interruptions and inaccuracies resulting directly or indirectly from any cause, including but not limited to, failure of network services; or (iv) our acts or negligence or any of our agents or employees.
- TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAWS, WE DISCLAIM AND EXCLUDE ALL WARRANTIES AND REPRESENTATIONS, EXPRESS, IMPLIED OR STATUTORY, WITH RESPECT TO THIS WEBSITE, OR WITH RESPECT TO THE ACCURACY, CURRENCY OR COMPLETENESS OF THE INFORMATION PROVIDED BY US, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF A PATENT, TRADEMARK OR OTHER INTELLECTUAL PROPERTY RIGHT. THIS WEBSITE, INCLUDING, WITHOUT LIMITATION, ALL CONTENT, INFORMATION AND LINKS CONTAINED THEREIN, IS PROVIDED "AS-IS" WITHOUT ANY WARRANTY THAT IT WILL BE UNINTERRUPTED OR ERROR-FREE. THIS EXCLUSION OF LIABILITY APPLIES TO ALL CAUSES OF ACTIONS, WHETHER BASED ON CONTRACT, WARRANTY, TORT OR ANY OTHER LEGAL THEORIES.